Privacy, Cookies and Terms of Service

GDPR Privacy Policy

This policy explains how personal data is processed when you use this website or contact us through the form.

Data Controller

GG Web
ICO: 24406783
Address: Za mostem 642/16, 617 00 Brno-Komarov, Czech Republic
Email: info@gg-web.eu
Phone: +420 777 609 706

Categories of Personal Data

• Identification and contact data (name, email, phone).
• Message/request content submitted via contact form.
• Technical data (IP address, basic device/browser logs).

Purposes and Legal Bases (Art. 6 GDPR)

• Handling inquiries and pre-contract communication: Art. 6(1)(b) GDPR.
• Security and fraud prevention logs: Art. 6(1)(f) GDPR (legitimate interest).
• Optional analytics and non-essential cookies: Art. 6(1)(a) GDPR (consent) and applicable ePrivacy rules.

Recipients of Data

• Hosting and email providers, only as needed for service delivery.
• IT support providers under confidentiality obligations.
• Public authorities where required by law.

Retention

• Contact inquiries: up to 24 months after last communication.
• Contract-related documents: for statutory retention periods.
• Consent records: for the duration of consent plus limitation period.

Your Rights

• Access, rectification, erasure, and restriction of processing.
• Data portability where applicable.
• Objection to processing based on legitimate interest.
• Withdraw consent at any time (without affecting prior processing).
• Lodge a complaint with a supervisory authority, especially in the EU member state of your habitual residence.

International Transfers

If personal data is transferred outside the EEA, appropriate safeguards are used (for example, Standard Contractual Clauses) where required.

Last review: 09 March 2026. This policy may be updated to reflect legal or operational changes.

Cookies Policy

Cookies are small text files stored on your device. They help the website function and can improve user experience.

Types of Cookies We Use

Analytics Cookies Currently Used

Managing Cookies

• You can block or delete cookies in your browser settings at any time.
• You can reopen cookie settings any time from the homepage: Cookie settings.
• Disabling necessary cookies may impact some website functionality.

Third-Party Cookies

If third-party tools are enabled (for example analytics, embedded content, or map providers), those parties may set cookies according to their own policies.

Terms of Service (TOS)

for Freelance Web Design & Development Services in Czechia

Effective Date: 25 April 2026
Provider: GG Web
Registered in: Czechia
IČO: 24406783
Email: info@gg-web.eu
Website: https://gg-web.eu/

1. Scope of Services

The Provider offers freelance digital services, including but not limited to:

• Website design
• Website development
• Landing pages
• E-commerce websites
• UI/UX improvements
• Website maintenance
• Hosting/domain assistance
• SEO basics
• Graphic/web assets related to websites

Each project scope will be defined individually in a written quote, proposal, invoice, or email agreement.

2. Contract Formation

A service agreement becomes binding when:

• the Client accepts a written quotation, or
• confirms the order by email/message, or
• pays a deposit, or
• instructs work to begin.

These Terms apply to all orders unless otherwise agreed in writing.

3. Pricing and VAT

All prices are stated in CZK or EUR unless otherwise specified.

• If the Provider is not VAT registered, VAT is not charged.
• If the Provider becomes VAT registered under Czechia law, invoices may include applicable VAT.

Quotes are valid for 14 days unless stated otherwise.

4. Payment Terms

Unless agreed otherwise:

• 50% upfront deposit before project start
• Remaining balance due before final handover or launch

Invoices are payable within 7 calendar days.

Late payments may result in:

• paused work
• delayed delivery
• suspension of hosting/maintenance services
• statutory late-payment interest where legally applicable

5. Client Responsibilities

The Client agrees to provide in a timely manner:

• text content
• logos/images
• legal texts (privacy policy, cookies, etc.)
• access credentials if required
• approvals and feedback

Delays caused by missing materials or feedback may extend deadlines.

6. Revisions

Unless otherwise stated, project pricing includes two rounds of reasonable revisions.

Additional revisions, redesign requests, or scope changes may be billed separately at the current hourly/project rate.

7. Delivery Timelines

Estimated timelines are approximate and depend on:

• project complexity
• responsiveness of the Client
• third-party services
• requested changes

The Provider is not liable for delays caused by the Client or external providers.

8. Intellectual Property

Before Final Payment

All design files, source files, and website assets remain property of the Provider until full payment is received.

After Full Payment

The Client receives rights to use the final delivered website and agreed materials, except:

• third-party licensed assets
• fonts
• plugins
• stock materials
• open-source components under their own licenses

The Provider may reuse non-confidential know-how, code snippets, frameworks, and general techniques.

9. Portfolio Rights

Unless otherwise agreed, the Provider may display completed public work in portfolio, social media, proposals, or case studies.

Confidential/private projects can be excluded upon written request.

10. Hosting, Domains and Third-Party Services

If the Provider assists with hosting, domains, plugins, analytics, booking systems, or other third-party tools:

• fees charged by third parties are paid by the Client
• uptime/security of third-party platforms is not guaranteed by the Provider
• the Client is bound by those providers' own terms

11. Maintenance and Support

Unless covered by a separate maintenance agreement, post-launch support is limited to correction of agreed defects reported within 14 days after launch.

New requests, updates, content edits, or feature additions are billed separately.

12. SEO and Performance Disclaimer

The Provider may implement SEO and performance best practices, but does not guarantee:

• search engine rankings
• traffic increases
• sales conversions
• third-party audit scores (e.g. Google tools)

External platform algorithm changes are outside the Provider's control.

13. Legal Compliance

The Client is responsible for ensuring their business content complies with applicable laws, including:

• consumer law
• advertising rules
• GDPR / privacy compliance in European Union and Czechia
• copyright ownership of supplied materials

The Provider is not responsible for unlawful materials supplied by the Client.

14. Cancellation and Termination

By Client

If cancelled after work begins:

• deposit is non-refundable
• completed work may be invoiced proportionally

By Provider

The Provider may terminate services for:

• non-payment
• abusive conduct
• illegal requests
• repeated non-responsiveness
• breach of these Terms

15. Limitation of Liability

To the maximum extent permitted by law, the Provider's liability is limited to the amount paid by the Client for the relevant project.

The Provider is not liable for:

• indirect damages
• lost profits
• lost data
• downtime caused by third parties
• security incidents on unmanaged hosting

16. Data Protection

Personal data is handled in accordance with applicable privacy laws, including GDPR where relevant. A separate Privacy Policy may apply.

17. Governing Law

These Terms are governed by the laws of Czechia. Any disputes shall be handled by competent courts in Czechia unless mandatory consumer law states otherwise.

18. Changes to Terms

The Provider may update these Terms from time to time. Updated versions apply to future orders and ongoing recurring services after notice.

19. Contact

For any questions regarding these Terms:

GG Web
Email: info@gg-web.eu
Website: https://gg-web.eu/